System Status
Real-time status of all Ricochet Group services and infrastructure.
All Systems Operational
All Ricochet services are running normally. Last checked just now.
Services
Signal
Communication analytics & dashboards
30d uptime
99.98%
Avg latency
42ms
Nexus
Task automation & workflow engine
30d uptime
99.97%
Avg latency
38ms
Compose
AI writing & document generation
30d uptime
99.99%
Avg latency
61ms
Blueprint
Strategic planning & OKR tracking
30d uptime
99.96%
Avg latency
45ms
Relay
Customer support & ticket routing
30d uptime
99.98%
Avg latency
33ms
API Gateway
Core REST & GraphQL API layer
30d uptime
99.99%
Avg latency
18ms
Auth Service
Authentication & session management
30d uptime
100%
Avg latency
12ms
Data Pipeline
Analytics ingestion & processing
30d uptime
99.95%
Avg latency
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Scheduled Maintenance
May 18, 2026
02:00–04:00 UTC
Infrastructure upgrade to improve request throughput and reduce latency. No data loss expected. Brief interruptions possible.
June 1, 2026
01:00–03:00 UTC
Database cluster migration to new high-availability region. All services will be in read-only mode during the window.
Recent Incidents
Elevated API latency — Signal
A misconfigured load balancer rule caused elevated response times on Signal dashboards. Rolling restart resolved the issue at 14:38 UTC. No data was lost.
Compose document generation delays
Upstream AI inference provider experienced degraded performance. Our failover to secondary provider took longer than expected. All requests completed successfully.